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Lean Six Sigma For Service

Pub Date : 2003-07-15 | Author : Michael George | Publisher : McGraw Hill Professional

ISBN 10 : 9780071436359
ISBN 13 : 0071436359

Bring the miracle of Lean Six Sigma improvement out of manufacturing and into services Much of the U.S. economy is now based on services rather than manufacturing. Yet the majority..


Lean Six Sigma For Service

Pub Date : 2007-09-01 | Author : Michael L. George | Publisher :

ISBN 10 : 1933309679
ISBN 13 : 9781933309675

This bestseller brings the miracle of Lean Six Sigma improvement out of manufacturing and into service. Lean Six Sigma for Service fills the need for a service-based approach, expl..


Lean Six Sigma For Service

Pub Date : 2003-07-15 | Author : Michael L. George | Publisher : McGraw Hill Professional

ISBN 10 : 0071418210
ISBN 13 : 9780071418218

The author of Lean Six Sigma applies the revolutionary "quality" improvement technique to the service sector, instructing readers in how to use Six Sigma to reduce service costs, i..


Lean Six Sigma In Service

Pub Date : 2016-04-19 | Author : Sandra L. Furterer | Publisher : CRC Press

ISBN 10 : 1420079107
ISBN 13 : 9781420079104

In real life, data is messy and doesn’t always fit into normal statistical distributions. This is especially true in service industries where the variables are, well, variable an..


Lean Six Sigma For Service Chapter 1 The Roi Of Lean Six Sigma For Services

Pub Date : 2003-06-24 | Author : Michael George | Publisher : McGraw Hill Professional

ISBN 10 : 9780071733953
ISBN 13 : 0071733957

This chapter comes from Lean Six Sigma for Service, which provides a service-based approach to Six Sigma, explaining how companies of all types can cost-effectively translate manuf..


Lean Six Sigma For Service Chapter 8 Phase 3 Mobilization

Pub Date : 2003-06-24 | Author : Michael George | Publisher : McGraw Hill Professional

ISBN 10 : 9780071734028
ISBN 13 : 0071734023

This chapter comes from Lean Six Sigma for Service, which provides a service-based approach to Six Sigma, explaining how companies of all types can cost-effectively translate manuf..


Lean Six Sigma For Service Chapter 12 First Wave Service Projects

Pub Date : 2003-06-24 | Author : Michael George | Publisher : McGraw Hill Professional

ISBN 10 : 9780071734073
ISBN 13 : 0071734074

This chapter comes from Lean Six Sigma for Service, which provides a service-based approach to Six Sigma, explaining how companies of all types can cost-effectively translate manuf..